1. INFORMATION ABOUT PERSONAL DATA PROCESSING
WE TAKE CARE OF YOUR PRIVACY
Your trust is important to us. Our goal is to make you feel safe when you disclose your personal data to us. Personal data is any information that can be used to identify an individual.
We take appropriate steps to ensure that your personal data is always safe with us and that your personal data is processed in accordance with applicable data protection laws, our internal policies, guidelines, and procedures.
It is important for us to be transparent when processing your personal data.In this informative text, we describe how and where we process personal data.
Your personal data controller:
SIA “LENOKA”, uniform Reg. No. 40003642393
Legal address: Krustpils Street 12, Riga, LV-1073
Phone No. 67775959, e-mail: email@example.com
Contact information of the Data Protection Officer:
SIA “Datu Aizsardzības pakalpojumi”
Uniform Reg. No. 40203086361
2. WHAT CATEGORIES OF PERSONAL DATA DO WE COLLECT AND WHY
2.1. To administer contact form applications / reports / questions
We process your personal data to administer your contact form applications / reports / questions. You need to provide this information so that we can contact you. If you do not provide the necessary personal data, we will not be able to answer your question or process your applications.
Categories of personal data: name, surname, contact information – e-mail and/or mobile phone number, IP address
Legal basis: your consent.
Storage period: While the question/application you have submitted needs response. Once this period has expired, we will erase your personal data safely or make them unidentifiable, so that they can no longer be linked to you.
If you are unable to fill in one of the mandatory fields to successfully complete the registration, you need to contact a customer service specialist.
By sending an application/question, you confirm that the personal data you provide is accurate and correct.
2.2. To administer membership
We process your personal data to contact you, respond to your requests, and ensure that your information is accurate and up to date.
We use your mobile phone number to get in touch with you immediately in urgent cases. But mostly we provide you with information using your e-mail address.
We process your personal data to identify you or associate you with the relevant application / question / order. We do this only in cases where we need to determine if you are the person you are claiming to be.
3. DISCLOSURE OF PERSONAL DATA
Law enforcement agencies, state and local government institutions
In order to fulfil our legal obligation, we may transfer your personal data to law enforcement authorities as well as to state and local government institutions upon request. We may also transfer your personal data to law enforcement authorities as well as to state and local government institutions in order to protect our legal interests in drafting, submitting and defending legal claims.
4. WHERE DO WE PROCESS YOUR PERSONAL DATA?
We always try to process your personal data in the EU/EEA. Your personal data is not transmitted to or processed in a country outside the EU/EEA.
6. WHERE IS YOUR DATA STORED?
6.1. The information system / website is hosted in the server virtualization data centre of our partner DigitalOcean (https://www.digitalocean.com/), physical location: Hanauer Landstraße 298, 60314 Frankfurt am Main, Deutschland.
6.2. The information system / website, for security reasons, generates data backups stored at the data centre of Amazon Web Services (AWS), address:76 Clonshaugh Rd, Clonshagh, Dublin 17, Ireland.
7. YOUR RIGHTS
Data protection legislation gives you a range of rights related to the processing of your personal data.
7.1. Access to personal data
You have the right to request our confirmation on whether we process personal data related to you, and, in such cases, request access to your personal data that we process.
7.2. Rectification of personal data
If you think that the data we have about you is incorrect or incomplete, you have the right to ask us to correct it.
7.3. Withdrawal of consent
To the extent that we process your personal data on the basis of your consent, you have the right to withdraw your consent to the processing of personal data at any time.
8. As of 25 May 2018, you also have the following rights.
8.1. Objection to processing based on legitimate interests
You have the right to object to the processing of personal data that we process based on our legitimate interests, however, we will continue to process your data even if you object to it if we have compelling reasons to continue the processing. In order to exercise the above right, please submit a written application to us.
In certain circumstances, you have the right to request us to delete your personal data, but this does not apply to cases where the law requires us to retain the data. In order to exercise the above right, please submit a written application to us.
8.3. Restricting the processing
In certain circumstances you have the right to restrict the processing of your personal data. In order to exercise the above right, please submit a written application to us.
8.4. Data portability
Finally, you have the right to receive or transfer your personal data to another data controller (“data portability”). This right only applies to the data that you provided to us on the basis of your consent or agreement and if the processing is done in an automated manner. In order to exercise the above right, please submit a written application to us or our data protection officer.
9. WHOM DO I CONTACT IF I HAVE ANY QUESTIONS?
If you have any questions about the processing of your personal data, please contact us.
If you are not satisfied with the answer received, you have the right to file a complaint with the Data State Inspectorate.
Contact details of the company responsible for the processing of your personal data
SIA Miittech, reg. No. 45403046723
Legal address: Madona, Blaumaņa iela 3, Latvija, LV-4801
Phone number: +371 20248447
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